City Alerts & Notices

City Alerts & Notices

Stay informed with the latest city alerts, including unexpected closures, inclement weather updates, service disruptions, and other time-sensitive notices. This page is updated as new information becomes available. For planned closures and observed holidays, please visit our Closures & Holidays schedule.

July 26, 2026 · 9:00 AM — City Hall Closed Monday, July 27

City Hall will be closed on Monday, July 27. We apologize for any inconvenience and appreciate your understanding.

The boil water advisory issued for Copperhill Utilities customers has been lifted.

Water testing has been completed, and the water system has been determined to be safe for normal use.

Customers may resume normal water use, including drinking, cooking, and other household purposes.

The City of Copperhill and Copperhill Utilities appreciates your patience and cooperation during this advisory.

Copperhill Utilities has experienced a water main break that caused a loss of water pressure in portions of the distribution system. The damaged water main has been repaired; however, because water pressure dropped below acceptable levels, there is an increased risk that contaminants could have entered the water distribution system.

As a precaution, all customers served by Copperhill Utilities are advised to boil their water before using it for drinking or food preparation until further notice.

What Should You Do?
Bring all water to a rolling boil for at least one (1) minute, then allow it to cool before using it for:

  • Drinking
  • Making ice
  • Brushing teeth
  • Washing fruits and vegetables
  • Preparing food or infant formula
  • Making coffee or other beverages

You may use bottled water as an alternative.

Water used for bathing, showering, laundry, and other household purposes may generally be used as normal; however, supervise young children to prevent them from swallowing water while bathing.

Why Is This Notice Being Issued?
When water pressure in a distribution system falls below normal operating levels, there is a potential for contaminants to enter the water system through cracks, leaks, or other openings. Although there is no evidence that the water is contaminated, this notice is being issued as a precaution to protect public health.

What Is Being Done?
Copperhill Utilities has repaired the water main and restored water pressure. Water quality samples are being collected throughout the distribution system and tested for bacteriological contamination in accordance with Tennessee Department of Environment and Conservation (TDEC) requirements.

This Boil Water Notice will remain in effect until:

  • Water pressure has been fully restored,
  • Required bacteriological samples have been collected, and
  • Laboratory results confirm the water is safe for consumption.

Customers will be notified as soon as the Boil Water Notice is lifted.

Questions?
If you have questions, please contact:
Copperhill Utilities
Phone: 423-496-5141
Office Hours: 8:00 AM to 4:00 PM M-F

We apologize for this inconvenience and appreciate your patience and cooperation as we work to ensure the continued safety of your drinking water.

City Hall will be closed on Wednesday, April 29, due to illness. We apologize for any inconvenience and appreciate your understanding.

City Hall will be closed on Tuesday, February 10, due to illness. We apologize for any inconvenience and appreciate your understanding.

To ensure the safety of city employees due to sub-freezing temperatures, potential black ice, and hazardous travel conditions, city offices will operate on a delayed schedule on Monday, February 2.

Offices will be open from 12:00 PM to 4:00 PM.

Please be advised that city resources are limited. Neighborhood & City streets will not be treated or plowed. However, TDOT will be responsible for maintaining Hwy 68 / Ocoee Street.

Parking Advisory: If you need continued access to main roads, it is advisable to park in public parking areas within downtown, as conditions impact neighborhood access. Please get permission from the property owner if it is a private lot.

City Hall Operations: We will assess conditions Sunday evening and make a determination regarding City Hall operations for Monday. Updates will be shared as soon as a decision is made.

Please use caution, plan ahead, and stay safe.

When Salt Stops Working in Winter

Understanding Temperature Limits for Ice Melters

Here's what you need to know: The rock salt and salt brine that road crews spread on your local roads both stop working when it gets too cold. Understanding this 15°F temperature limit is important for staying safe on winter roads.
-40°F -20°F 0°F 20°F 32°F

🧂 Rock Salt (Solid)

Stops Working at 15°F
What is it? This is the white/gray salt crystals you see trucks spreading on roads in winter. How it works: The salt needs to dissolve in moisture on the road to create a liquid that prevents ice from forming. The Problem: Works great when it's around 20°F or warmer, but once it drops to 15°F or below, it pretty much stops melting ice. The salt just sits there as useless crystals. Best used: Before a storm when temperatures will stay above 20°F, or after plowing to prevent refreezing.

💧 Salt Brine (Liquid)

Stops Working at 15°F
What is it? A liquid mixture of salt and water (about 23% salt) that trucks spray on roads. How it works: The liquid spreads more evenly than crystals and sticks to the road better. It's already dissolved so it starts working faster. The Problem: Has the same temperature limit as rock salt - stops working at 15°F. Below this temperature, it freezes into a useless slush. Best used: Applied 24-48 hours before a storm as a preventative coating, but only when temps stay above 15°F.

⚠️ What This Means for Your Safety

  • When it's 15°F or colder, both rock salt and brine stop working – they just sit on top of the ice doing nothing
  • Brine sprayed before a storm only helps if the temperature stays above 15°F during the entire storm
  • Don't assume roads are safe just because you see salt on them – in extreme cold, treated roads can still be just as icy
  • In really cold weather, snowplows and sand are the only things that help – salt-based products just won't melt the ice
  • Black ice is extra dangerous when it's below 15°F because salt can't prevent or melt it

🚗 Driving on Untreated Snow = Instant Ice

Here's what happens when salt isn't working:

When you drive on snow-covered roads in temperatures below 15°F, your tires compress and compact the snow. The pressure from your vehicle, combined with the friction, creates enough heat to melt the bottom layer of snow just slightly.

The dangerous part: Because it's so cold and the salt can't work, this thin layer of melted snow immediately refreezes into a smooth, slick layer of ice. Each car that drives over it packs it down more, making it harder and slicker.

The result: What started as somewhat manageable snow becomes a dangerous ice rink. This is especially bad on hills, curves, and intersections where cars brake and accelerate. Without salt working, there's nothing to prevent this cycle.

This is why roads can actually become MORE dangerous after traffic drives on them in extreme cold!

To ensure the safety of city employees due to sub-freezing temperatures, potential black ice, and hazardous travel conditions, city offices will operate on a delayed schedule on Tuesday, January 27.

Offices will be open from 10:00 AM to 4:00 PM.

Due to sub-freezing temperatures, overnight snowfall, hazardous road conditions, and concerns for employee safety, city offices will be closed on Monday, January 26.

Conditions will continue to be monitored, and updates will be shared as they become available.

To ensure the safety of city employees due to sub-freezing temperatures, potential black ice, and hazardous travel conditions, city offices will operate on a delayed schedule on Monday, January 26.

Offices will be open from 11:00 AM to 4:00 PM.

The City of Copperhill will begin pre-treating downtown sidewalks today at 2:00 PM in preparation for Winter Storm Fern.

Please be advised that resources are limited. Neighborhood & City streets will not be treated. However, TDOT will be responsible for maintaining Hwy 68 / Ocoee Street.

Parking Advisory: If you need continued access to main roads, it is advisable to park in public parking areas within downtown, as conditions may impact neighborhood access. Please get permission from the property owner if it is a private lot.

City Hall Operations: We will assess conditions Sunday evening and make a determination regarding City Hall operations for Monday. Updates will be shared as soon as a decision is made.

Please use caution, plan ahead, and stay safe.

If You Have Any Questions,
Feel Free to Contact Us!

City Alerts & Notices

Unexpected closures, service disruptions, and important notices

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