Thank you for choosing Copperhill for your water and sewer needs. Our mission is to ensure a reliable, safe, and sustainable water supply for all residents and businesses in our community. Whether you need assistance with your water bill, are a new resident or have questions about our rates, we are here to help. Together, we can ensure a vibrant and water-secure future for our community! Please don’t hesitate to contact us with any questions. 

Our Services

We provide clean and safe drinking water sourced from Campbell Cove Lake through Copper Basin Utilities. We test our water to ensure the highest water quality standards are met.

We handle the collection and treatment of wastewater, ensuring that it is safely returned to the environment.

Billing & Payments

Managing your water account is easy! We offer multiple options for paying your bill, including:

If you have questions about your bill, please contact us.

Water Conservation

Conserving water helps protect our natural resources and ensures a sustainable future. Here are a few ways you can save water:

  • Fix leaks promptly.
  • Use water-efficient appliances and fixtures.
  • Water your lawn and plants early in the morning or late in the evening to reduce evaporation.

For more information about water conservation,  visit the Tennessee Department of Environment and Conservation’s website.

New Residents & Businesses

Visit City Hall to set up your water and sewer service. Bring a valid government ID and proof of residency (a rental lease or proof of purchase of property.) 

A non-refundable connection fee applies in the amount of $135.00 for renters and $75.00 for home owners and commercial property owners.

You can view and print the water and sewer agreement and bring with you to City Hall to expedite the process. 

View Copperhill Utilities Service Agreement
Emergency Services For water emergencies such as broken pipes, sewer backups, or low water pressure, please contact us at (423) 496-5141.